Privacy Policy

Effective October 20, 2026 · version 2026-10-20

The short version

Vollefy records which screens you open and what you tap, so we can see what is confusing and fix it.
It is tied to this install, not to you — there is no account, and we never ask for your name, email or location.
If the app breaks, it sends us the error and the last few log lines. Never a team, player or tournament name.
You can delete everything this device has sent us at any time, in Settings → Delete my data.

Vollefy is a product of Vollefy LLC, a Florida limited liability company. This policy covers the Vollefy scoring app for phones and tablets and the Vollefy director console at vollefy.com, and the event registration pages on vollefy.com. It says what we record, why we record it, how long we keep it, and how to make us delete it.

There is no account in the app

You do not sign up, and we never ask for your name, email address or phone number to score a match. When the app first runs it creates an anonymous identifier for that installation. It is a random value. It is not linked to you, to your device’s advertising identifier, or to anything you do outside Vollefy. We use it for one thing: so that a set of records from one tablet can be recognised as coming from the same tablet, and so that you can ask us to delete them.

Directors who run tournaments do have an account on the console, and for them we hold an email address and the tournaments they manage.

What the app records

How the app is used. Which screens you open and which controls you tap, the app version, the device model, and the operating system version. We use it to find the parts of the app that confuse people and fix them.
When something goes wrong. If the app crashes or a screen fails to load, it sends us the error, the first few lines of the technical stack trace, the screen you were on, and the last few lines of its own diagnostic log. Credential-shaped text is stripped automatically, and there is no field for anybody’s name.
How well it is connecting. Whether data reached our servers, whether the Bluetooth link to another device held, and how long those took.
The match data you enter. Team names, player names and jersey numbers, scores, substitutions and the rally-by-rally record. This is the product: it is what a scoresheet is made of.
Feedback you choose to send. If you tap Send feedback, we receive the rating you picked, the note you typed, the screen you sent it from and the names of the last few things the app did, so we can understand what you meant. Nothing is sent until you tap Send.

What we never collect

Your name, email address, phone number or postal address, in the app.
Your location. The app asks Android for location permission for one technical reason only: versions of Android before 12 require that permission to scan for nearby Bluetooth devices. Vollefy never reads a position, and never stores one.
Any advertising identifier. Vollefy contains no advertising, no advertising SDK, and no analytics from any other company. We do not track you across other apps or websites, and we never share data with data brokers.
Your contacts, photos, calendar, microphone or health data.
Anything you type, other than match and roster information and the feedback you choose to send us. No search terms, no PINs, no free text anywhere else.
Team, player or tournament names inside usage records. Those live with the match, never in the usage data.

What the website records

vollefy.com stores one first-party cookie holding a random visitor identifier, so that repeat visits can be told apart from new ones. With it we record which pages are viewed, which buttons are clicked, how far down a page people read, how long a page or screen was open, and where on a page people tapped, recorded without names, along with the browser family and a rough screen-size bucket. We do not store your IP address alongside these records, we do not record the full address of the page that sent you here, and we do not use any cross-site or advertising cookie.

If you fill in a survey, we keep your answers, the general city your connection appears to come from, and, only if you type it, your email address, for one year. The address is kept apart from your answers and is never linked back to them; it is used to send you Vollefy news and updates, and we remove it whenever you ask.

If your browser sends the Global Privacy Control signal, the website records nothing at all.

Event registration pages

Some tournaments that run on Vollefy use a registration page on vollefy.com, such as vollefy.com/events/oruma. The tournament is run by its organiser, not by Vollefy. We build and host the page, store what is entered, and send the emails about it, on the organiser’s behalf.

What we collect. For each team: the team name and its home city and state; for each captain and the coach or manager, their first and last name, mobile number, email address and date of birth; and for each player, their first and last name and date of birth. We also record when the form was sent, which version of these terms was shown, and the usage records described above for the website.

Why. To register your team with the organiser; to check that every player is at least 13 on the event day and to show the organiser each player’s age; to let the organiser and your team contact each other; and to send you the emails about the tournament: a copy of your registration with a private link to edit it, a note when the organiser confirms your team, and reminders the organiser writes. We use dates of birth only for that check and the organiser’s records. They are never shown on a public page.

If you are a captain or manager. You enter details about other people, so please tell your players and the other captain or coach that you have registered them, and only enter details you have their permission to share.

Who sees it. The organiser’s coordinators, who sign in to Vollefy to see the list of teams, and Vollefy. It is stored with Supabase and emails are delivered by Resend, who process it for us and may not use it for anything else. Team names may appear on public schedules and results for the tournament; people’s names, phone numbers, email addresses and dates of birth do not. The list of registered teams and their home cities is not public.

Entry fees. Fees are paid directly to the organiser, for example by Zelle. Vollefy never receives or sees your payment details.

Emails and texts. We email you only about the tournament you registered for, unless you tick the separate box asking to hear about future tournaments on Vollefy. You can stop those at any time with the unsubscribe link in each one. We do not send marketing texts or automated calls to the numbers you give us; they are there so the organiser’s coordinators can reach you.

How long we keep it. Until the organiser’s event records are closed. We may keep it longer, so that the organiser can look back at past events, unless you ask us to delete it. Email support@vollefy.com and we will delete your details, or your team’s, and tell the organiser.

Your choices. Use your private edit link to correct your team’s details while registration is open. At any time you can ask us to show you what we hold about you, correct it, or delete it, by emailing support@vollefy.com. We do not sell this information and we never share it with advertisers or data brokers.

Children. Registration is for adults. If a player is under 18, the organiser will ask a parent or guardian to sign its own forms at check-in. We do not knowingly collect information about anyone under 13.

Children and young players

Vollefy is rated 13+ and is not directed to children under 13. We do not knowingly collect personal information from a child under 13.

Junior volleyball means that rosters often contain the names and jersey numbers of players who are minors. That information is entered by a scorer, coach or tournament director about a player — not by the player about themselves — and it is kept as part of the match record for the organisation running the event. A tournament director can delete their event’s data, and a parent or club can ask the director, or us, to remove a player’s details.

Photography at events

Vollefy LLC and photographers working for us take photos and video at events that Vollefy runs. These images can show players, officials and spectators. We use them to report on events (results, recaps, highlights) on vollefy.com, in the Vollefy app and on our social media accounts, including Instagram (@vollefyapp). We use an image of a recognizable person in advertising, app-store listings or sponsor material only with that person’s written permission, or a parent’s or guardian’s for anyone under 18.

The Vollefy app does not take or upload these photos; they are not part of the data the app collects. We do not use face recognition on event images.

At events that other organizers run on Vollefy, the organizer is responsible for its own photography; ask the organizer.

If you would rather not appear, ask for a red no-photo wristband at check-in. To have an image of you or your child taken down or not used again, email support@vollefy.com with a link or description. We will remove it from accounts we control, normally within 3 business days, and will not use it again. We cannot recall copies others have already shared.

The media release used at events run on Vollefy is published at vollefy.com/release.

Scores are a record kept by users, not an official result

Vollefy records what the person operating it enters. Scores, statistics, scoresheets and standings produced by the app are the record kept by those users. They are not certified results, and where an event has its own official scoresheet or governing-body procedure, that document governs. Do not rely on Vollefy as the authoritative record of a match outcome, ranking or qualification.

Bluetooth

Vollefy uses Bluetooth so that a scoreboard, a second tablet or a spectator’s phone can follow a match being scored nearby, without needing internet at the venue. It connects only to other devices running Vollefy, it exchanges only match information, and it does not scan for or record any other device you own.

How long we keep things

Usage records: 180 days.
Crash and error reports: 30 days.
Feedback you send: one year.
Survey answers: one year.
Match and roster data: kept with the match. Matches you scored on your own, and their rosters, are deleted whenever you ask. Matches scored on a tournament court are kept until the tournament director who owns the event deletes them.
An anonymous installation identifier with no data attached to it is removed after 180 days of inactivity.
Director accounts: for as long as the account exists.
Event registrations: until the organiser’s event records are closed, and longer unless you ask us to delete them (see Event registration pages).

Deleting your data

In the app, open Settings → Delete my data. That removes, from our servers, everything that installation sent us: its usage records, its crash reports, the feedback it sent, the matches it scored on its own, and the team and player names it typed for those matches. The app shows you how much it is about to remove before you confirm.

It does not remove anything a tournament needs. Matches scored on a tournament court, and the rosters those matches use, belong to the event and to other people who depend on them — a result cannot vanish from a bracket because one scorer cleared their tablet. Ask the tournament director for those, or write to us and we will pass it on. It also does not erase the copy held on your own device; uninstalling the app does that.

Directors can delete their tournaments from the console, or email support@vollefy.com to have an account and its data removed.

The same steps, with exactly what is removed and what is kept, are on their own page: vollefy.com/delete-data.

Who else sees it

We do not sell your information and we do not share it with advertisers, analytics companies or data brokers. Vollefy is hosted on Supabase (database, authentication and file storage) and Vercel (website hosting), and email is delivered by Resend and Cloudflare. These companies process data on our behalf as service providers and are not permitted to use it for their own purposes. Push notifications on iPhone and iPad are delivered through Apple’s notification service. We may disclose information if the law requires it.

Security

Everything travels over encrypted connections. Usage and crash records are stored where no app or browser can read them back — only we can, through a private administrative connection. Access PINs are stored as one-way hashes, never as text.

Your choices

You can delete your data at any time, as described above. Depending on where you live you may also have the right to ask what we hold, to correct it, or to receive a copy. Email support@vollefy.com and we will answer. Vollefy operates from the United States and data is processed there.

Changes

If we change what we collect, why, how long we keep it or how to delete it, we will change the version at the top of this page. The app records which version you agreed to and will ask again when it moves.

Contact

Vollefy LLC, Valrico, Florida, United States — support@vollefy.com.

Last updated October 20, 2026.

See also Terms of Service. Questions: support@vollefy.com.